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Thursday, August 31, 2006

PlusNet - Washing dirty linen in public

The problems at PlusNet are well documented, but last night the management team published a new re-organisation plan to try and solve the problems. In true PlusNet style, they have washed their dirty linen in public.

In short, PlusNet seem to have sacked the COO, Danny Sullivan and head of Customer Service and Networks, John Pickerskill: both of whom arrived at PlusNet in the 1st half of 2005 from BT.

It is admirable to see a company actually firing senior executives when things go wrong and seemingly really putting in the effort to fix problems. I suspect the bigger problem is the “not-so-free” broadband offers in the market. The share price certainly doesn’t look pretty dropping around 75% since the CPW offer kicked off the UK Broadband Wars.

pxc pnt cpw

On a side note, Plusnet still have all LLuing on hold with their wholesale provider, Tiscali, whilst problems are ironed out.