PlusNet VIP Treatment for Max Product
PlusNet have around 11k customers in the queue waiting to be upgraded to the BT resold max 8 Mbps product and it is estimated that it will take 8-10 weeks to get rid of the queue given that they are processing 1k orders per week at BT. However, from tomorrow PlusNet are offering a jump the queue option for a £5 fee to be processed within 3 days.
Is it me or does anyone else think this is outrageous? PlusNet have created the queue by not having labour not the customers. In addition, you may actually be at a high place in the backlog queue and was due to be provisioned within 3 days anyway. Finally, you are pushing someone unknown further down the list. Personally, I think this is mean and will attract a lot of controversy.
I also think another cheapskate ISP will be looking on with interest. They have an even bigger queue and a £5 charge for instant provisioning would be a significant amount of revenue. They then could charge the user another, say, £10 to be LLUed with a throttled account and then they charge another £10 to have the speed ramped up to something other than snail pace.
Is it me or does anyone else think this is outrageous? PlusNet have created the queue by not having labour not the customers. In addition, you may actually be at a high place in the backlog queue and was due to be provisioned within 3 days anyway. Finally, you are pushing someone unknown further down the list. Personally, I think this is mean and will attract a lot of controversy.
I also think another cheapskate ISP will be looking on with interest. They have an even bigger queue and a £5 charge for instant provisioning would be a significant amount of revenue. They then could charge the user another, say, £10 to be LLUed with a throttled account and then they charge another £10 to have the speed ramped up to something other than snail pace.
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